9 Best Call Center Headsets 2025 in the United States

The NUBWO HW02 USB Headset is designed with call centers and remote communication in mind, making it a solid option for those spending long hours on calls or video conferences. One of its notable strengths is the comfort level; weighing just 60 grams, it can be worn for extended periods without causing discomfort. This is particularly beneficial for users in busy environments or during long meetings. The enhanced Digital Signal sound card ensures clear and rich audio, which enhances sound quality, allowing for an enjoyable listening experience whether you’re in a call or listening to music.

The adjustable boom microphone offers crystal-clear conversations and is compatible with popular platforms like MS Teams, Skype, and Zoom. This makes it a practical choice for varied communication needs. Plus, the intuitive inline controls are user-friendly, allowing for easy adjustments to volume and mute functions without distraction.

It does have a couple of drawbacks. As a wired headset, it lacks the convenience of wireless options, which might limit mobility for some users. Additionally, while it has good sound quality, those seeking a more immersive audio experience for gaming or music might find it lacking compared to higher-end models. Durability is also a concern, as the headset is primarily made of plastic, which may not withstand heavy daily use over time.

In terms of compatibility, the NUBWO HW02 is versatile, working well with a range of devices including smartphones, tablets, and computers, thanks to its 3.5mm and USB options. This makes it a great choice for users who need a reliable headset across different devices. For those who prioritize comfort and clear sound for calls without the need for wireless functionality, this headset offers solid performance at an affordable price.

The LEVN Bluetooth Headset is a solid choice for call center workers and professionals who need reliable performance during long hours of calls. It features advanced AI noise cancellation that effectively blocks out background noise, which is crucial for clear conversations in noisy environments like busy offices or public spaces. The microphone is flexible and includes a mute button, giving you control over your privacy during meetings. Comfort is prioritized with memory foam ear pads and an adjustable headband, making it easier to wear for extended periods without discomfort.

Battery life is impressive, offering up to 8 hours of talk time daily and 60 hours in standby, reducing interruptions for charging. The headset uses Bluetooth 5.3 for strong and stable connectivity up to 49 feet, plus it supports dual device connections, allowing smooth switching between calls and music. Its metal construction suggests good durability, suitable for regular use. While the headset excels in sound clarity and noise cancellation, users who prefer more premium brand recognition or additional advanced features might want to compare options. Also, it weighs 8.4 ounces, which is average but might feel slightly heavier to some.

This headset balances comfort, long battery life, and effective noise control, making it well suited for call center professionals and anyone needing reliable wireless communication during work.

The Logitech Zone 750 Wired Headset is an excellent choice for anyone needing a reliable headset for calls and music, especially in a bustling office environment. One of its standout features is the advanced noise-canceling microphone, which ensures your voice remains clear during calls, filtering out background noise effectively. Coupled with 40mm audio drivers, you can expect immersive sound quality with deep bass and crisp highs, making it suitable not just for calls, but also for enjoying music.

Comfort is another strength, as the on-ear design is lightweight at just 6.5 ounces, allowing for extended wear without discomfort. The straightforward plug-and-play connectivity with USB-C and an included USB-A adapter ensures compatibility with various devices, making it easy to switch between your laptop and desktop.

The Logitech Zone 750 is a solid choice for professionals needing a functional and high-quality headset for calls and music, but it might not be the best fit for those wanting maximum noise isolation or wireless convenience.