10 Best Call Center Headsets 2025 in the United States

The Jabra Evolve2 65 Flex is a solid choice for call-center professionals who need reliable sound and comfort for long hours. It offers active noise cancellation and noise-cancelling microphones, which help reduce background distractions so your voice comes through clearly in calls, whether in a busy office or at home. The custom 28mm speakers deliver good sound quality, making conversations and even music feel clear and natural.

Comfort is a strong point with super-soft foam padding and flexible earcups that allow for all-day wear without a tight clamping feeling, ideal for extended headset use. Its wireless Bluetooth 5.2 connection and included USB dongle ensure easy compatibility with major platforms like Zoom, Microsoft Teams, and Google Meet, making setup straightforward. The headset folds up neatly for portability, a useful feature for moving between workspaces.

Battery life is sufficient for typical workdays. The on-ear design may not fully isolate sound like over-ear models, and while noise cancellation is effective, it may not block extremely loud environments completely. The lightweight build supports comfortable wear during long sessions. For a dependable, comfortable wireless headset with solid microphone quality and broad compatibility for everyday call-center tasks, the Jabra Evolve2 65 Flex is a trustworthy option.

The Logitech Zone 750 Wired Headset is an excellent choice for anyone needing a reliable headset for calls and music, especially in a bustling office environment. One of its standout features is the advanced noise-canceling microphone, which ensures your voice remains clear during calls, filtering out background noise effectively. Coupled with 40mm audio drivers, you can expect immersive sound quality with deep bass and crisp highs, making it suitable not just for calls, but also for enjoying music.

Comfort is another strength, as the on-ear design is lightweight at just 6.5 ounces, allowing for extended wear without discomfort. The straightforward plug-and-play connectivity with USB-C and an included USB-A adapter ensures compatibility with various devices, making it easy to switch between your laptop and desktop.

The Logitech Zone 750 is a solid choice for professionals needing a functional and high-quality headset for calls and music, but it might not be the best fit for those wanting maximum noise isolation or wireless convenience.

The Jabra Engage 75 Wireless Headset is designed with call center professionals in mind, offering strong wireless performance with a range of up to 150 meters, allowing users freedom to move around without losing call quality. Its advanced noise-cancelling microphone and enhanced speakers deliver clear audio, which helps keep conversations crisp and reduces background distractions. The integrated busylight is a thoughtful addition that signals when you're on a call, helping to minimize interruptions.

Comfort is addressed with an on-ear design and padding, suitable for long shifts, and the headset includes hearing protection features that help prevent ear fatigue during extended use. Battery life is impressive, providing up to 13 hours of talk time with quick charging options, making it dependable for a full workday. Compatibility is broad, supporting desk phones, USB phones, softphones, and two Bluetooth mobile connections for versatility across devices. Controls are intuitive and easy to reach, simplifying call management.

The headset is somewhat heavier than typical alternatives, which might affect comfort for some users over long periods. Bluetooth version 4.0 is reliable but not the newest, which might impact future-proofing. Also, it is not water-resistant, so extra care is needed around moisture. The Jabra Engage 75 proves to be a solid choice for busy call centers where wireless freedom, clear communication, and long battery life are priorities, though its weight and slightly older Bluetooth technology are minor trade-offs.