10 Best Noise Cancelling Headset For Call Center 2025 in the United States

The Sony WH-CH720N is a solid choice for a noise-canceling headset, particularly for those working in call centers. Its lightweight design at just 192g ensures comfort during long hours of use, which is essential for call center employees. The dual noise sensor technology effectively minimizes background noise, allowing for clearer communication. Additionally, the precise Voice Pickup Technology enhances microphone quality, making voices come through loud and clear for both the user and the caller, which is crucial in a busy environment.

The battery life is impressive, lasting up to 35 hours on a full charge, so you won’t have to worry about frequent recharging during your workday. Its quick charging feature is also handy, giving you an hour of playback with just a 3-minute charge. The multipoint connection allows you to connect to two devices simultaneously, which is a great convenience for switching between work and personal calls.

For those specifically looking for a headset that combines comfort, effective noise cancellation, and good microphone quality, the Sony WH-CH720N is highly recommended. It’s especially beneficial for call center employees who need to maintain focus in noisy environments while enjoying the flexibility of wireless connectivity.

The Sony WH-1000XM5 excels in noise cancellation, making it a top choice for call center environments. Its advanced technology with dual processors and eight microphones effectively minimizes background noise, creating a distraction-free workspace. The headset also boasts excellent microphone quality, featuring four beamforming mics and advanced audio signal processing for clear communication even in noisy conditions.

Comfort is another strong point, thanks to its lightweight design and soft fit leather, ensuring extended wear without discomfort. With up to 30 hours of battery life and a quick charge feature, it guarantees long-lasting performance and minimal downtime. The Bluetooth connectivity is reliable and supports a range of 100 meters, offering flexibility in movement.

However, while the sound quality is impressive for music, the over-ear design may not appeal to everyone due to its bulkier nature. Additionally, the lack of water resistance makes it less suitable for use in environments prone to moisture. Despite these minor drawbacks, the Sony WH-1000XM5 is a robust and versatile headset, ideal for call centers and professionals seeking high-quality audio and communication tools.

This Dytole wireless headset is well-suited for call center professionals or anyone who spends long hours on calls. Its AI-powered noise cancellation helps keep your voice clear by filtering out background noise, which is especially useful in busy office settings. The single-ear design with memory foam cushions is very lightweight and comfortable, making it easy to wear for full workdays without discomfort. The microphone quality is reliable for sharp, professional conversations, supporting remote work and video calls on platforms like Teams and Zoom.

Connectivity is flexible, offering both Bluetooth 5.3 and a USB dongle for stable connections, but it only connects to one device at a time. Battery life stands out with up to 65 hours of use and fast charging that provides 2 hours of talk time with just 5 minutes of charge, so you won’t need to worry about running out of power during shifts. The included smart dock is a nice bonus, serving as a charger, phone stand, and organizer, helping keep your workspace tidy.

While the headset offers strong comfort and sound quality, the single-ear design might not fully isolate external noise compared to over-ear models. Also, the charging time of up to 1.5 days seems quite long, which might be inconvenient if you forget to charge it ahead of time. This headset balances comfort, clear call quality, and battery longevity, making it a practical choice for call center use or remote work where focused communication is key.