10 Best Noise Cancelling Headset For Call Center 2025 in the United States

The Sony WH-CH720N is a solid choice for a noise-canceling headset, particularly for those working in call centers. Its lightweight design at just 192g ensures comfort during long hours of use, which is essential for call center employees. The dual noise sensor technology effectively minimizes background noise, allowing for clearer communication. Additionally, the precise Voice Pickup Technology enhances microphone quality, making voices come through loud and clear for both the user and the caller, which is crucial in a busy environment.

The battery life is impressive, lasting up to 35 hours on a full charge, so you won’t have to worry about frequent recharging during your workday. Its quick charging feature is also handy, giving you an hour of playback with just a 3-minute charge. The multipoint connection allows you to connect to two devices simultaneously, which is a great convenience for switching between work and personal calls.

For those specifically looking for a headset that combines comfort, effective noise cancellation, and good microphone quality, the Sony WH-CH720N is highly recommended. It’s especially beneficial for call center employees who need to maintain focus in noisy environments while enjoying the flexibility of wireless connectivity.

The NUBWO HW02 headset is a solid pick for call center workers who need clear audio and comfortable wear during long hours. Its active noise cancellation helps reduce background noise, which is crucial in busy office environments, though it might not block out all loud sounds completely. The headset is very lightweight at 60 grams and features on-ear cushions that feel comfortable enough for extended calls, but some users may prefer over-ear models for extra padding.

The adjustable boom microphone delivers clear voice quality suitable for platforms like Skype, Zoom, and MS Teams, making conversations crisp and easy to understand. Connectivity is versatile with both USB and 3.5mm plugs, allowing you to connect to PCs, laptops, smartphones, and tablets. The in-line control box is intuitive, letting you easily mute the mic or adjust volume without fumbling during calls. Since it’s a wired headset, battery life isn’t a concern, which is an advantage for uninterrupted use, but it does mean less freedom of movement.

The plastic build is lightweight but may not withstand heavy or rough use over time. This headset fits well for call center tasks, offering good noise control, solid microphone performance, and comfort, though those needing wireless freedom or more rugged construction might look elsewhere.

The Poly Voyager Legend 50 is a wireless Bluetooth headset designed with call center professionals in mind. It stands out for its strong noise cancellation using four microphones and AI-based NoiseBlockAI along with WindSmart technology, which helps keep your voice clear even in noisy or windy environments—great if you need reliable call quality anywhere.

Comfort is a focus here, with an in-ear design tested for all-day wear, making it suitable for long shifts without discomfort. The headset’s connectivity is seamless and flexible, easily switching between home and office setups, which suits modern workstyles.

Durability looks solid given Poly’s standards, but the lightweight and minimalist build might feel less rugged if you’re rough on gear. The discreet boom mic is a smart touch for professional calls, enhancing microphone clarity. This headset fits well for call center agents valuing noise control and comfort with reliable wireless use.