10 Best Noise Cancelling Headset For Call Center 2025 in the United States

The Sony WH-1000XM5 excels in noise cancellation, making it a top choice for call center environments. Its advanced technology with dual processors and eight microphones effectively minimizes background noise, creating a distraction-free workspace. The headset also boasts excellent microphone quality, featuring four beamforming mics and advanced audio signal processing for clear communication even in noisy conditions.

Comfort is another strong point, thanks to its lightweight design and soft fit leather, ensuring extended wear without discomfort. With up to 30 hours of battery life and a quick charge feature, it guarantees long-lasting performance and minimal downtime. The Bluetooth connectivity is reliable and supports a range of 100 meters, offering flexibility in movement.

However, while the sound quality is impressive for music, the over-ear design may not appeal to everyone due to its bulkier nature. Additionally, the lack of water resistance makes it less suitable for use in environments prone to moisture. Despite these minor drawbacks, the Sony WH-1000XM5 is a robust and versatile headset, ideal for call centers and professionals seeking high-quality audio and communication tools.

The Sony WH-CH720N is a solid choice for a noise-canceling headset, particularly for those working in call centers. Its lightweight design at just 192g ensures comfort during long hours of use, which is essential for call center employees. The dual noise sensor technology effectively minimizes background noise, allowing for clearer communication. Additionally, the precise Voice Pickup Technology enhances microphone quality, making voices come through loud and clear for both the user and the caller, which is crucial in a busy environment.

The battery life is impressive, lasting up to 35 hours on a full charge, so you won’t have to worry about frequent recharging during your workday. Its quick charging feature is also handy, giving you an hour of playback with just a 3-minute charge. The multipoint connection allows you to connect to two devices simultaneously, which is a great convenience for switching between work and personal calls.

For those specifically looking for a headset that combines comfort, effective noise cancellation, and good microphone quality, the Sony WH-CH720N is highly recommended. It’s especially beneficial for call center employees who need to maintain focus in noisy environments while enjoying the flexibility of wireless connectivity.

The Logitech Zone 750 Wired On-Ear Headset is designed with busy call center environments in mind. It features an advanced noise-cancelling microphone that helps your voice come through clearly during calls, which is a big plus in noisy offices. The 40mm drivers deliver good sound quality, with solid bass and clear highs, so you can stay focused on conversations or enjoy music during breaks. Being an on-ear model, it is lightweight (about 6.5 ounces) and foldable, making it fairly comfortable for long wear and easy to carry around.

The headset connects via USB-C and includes a USB-A adapter, offering simple plug-and-play compatibility with most desktops and laptops without complicated setup. Controls for volume, mute, and call management are conveniently placed on the cable, making it easy to adjust during calls. One drawback is that it is a wired headset, so it lacks the freedom of wireless models and no battery life applies, as it draws power from the connection. While the build uses plastic and faux leather, it feels durable enough for daily office use but may not be ideal for rough handling. The included protective case is a nice addition for storage.

This headset is well suited for call center workers who prioritize clear voice communication and reliable wired connectivity. However, those seeking wireless freedom or water resistance might want to consider other options.