10 Best Noise Cancelling Headset For Call Center 2025 in the United States

The Sony WH-CH720N is a solid choice for a noise-canceling headset, particularly for those working in call centers. Its lightweight design at just 192g ensures comfort during long hours of use, which is essential for call center employees. The dual noise sensor technology effectively minimizes background noise, allowing for clearer communication. Additionally, the precise Voice Pickup Technology enhances microphone quality, making voices come through loud and clear for both the user and the caller, which is crucial in a busy environment.

The battery life is impressive, lasting up to 35 hours on a full charge, so you won’t have to worry about frequent recharging during your workday. Its quick charging feature is also handy, giving you an hour of playback with just a 3-minute charge. The multipoint connection allows you to connect to two devices simultaneously, which is a great convenience for switching between work and personal calls.

For those specifically looking for a headset that combines comfort, effective noise cancellation, and good microphone quality, the Sony WH-CH720N is highly recommended. It’s especially beneficial for call center employees who need to maintain focus in noisy environments while enjoying the flexibility of wireless connectivity.

The Rownfusny Bluetooth Wireless Headset is designed with advanced noise-cancelling technology, making it suitable for call centers and noisy environments. The headset ensures clear calls with minimal background noise thanks to its high-performance microphone. Comfort is a priority here, featuring plush memory foam earpads and an adjustable headband that can cater to different head shapes, allowing for extended wear without discomfort. It weighs 4.98 ounces, making it relatively lightweight and convenient for long usage periods.

The 180° rotating ear cups and 290° swivel microphone provide flexibility for various setups and preferences. Connectivity is robust with Bluetooth 5.3 technology, ensuring stable connections to PCs, laptops, tablets, and smartphones, and also includes a USB adapter for additional compatibility. Battery life is impressive, offering up to 30 hours of use on a single charge and a dedicated charging dock that extends playback time significantly, ideal for long conference calls and multi-day usage without frequent recharging.

The headset's durability is notable, with quality materials like leather and plastic contributing to its longevity. However, there may be concerns about the product’s weight (1.32 pounds) when factoring in the entire package, which could affect portability. For those seeking a reliable and comfortable noise-cancelling headset for professional use, this model offers solid performance and convenience.

The Sony WH-1000XM5 excels in noise cancellation, making it a top choice for call center environments. Its advanced technology with dual processors and eight microphones effectively minimizes background noise, creating a distraction-free workspace. The headset also boasts excellent microphone quality, featuring four beamforming mics and advanced audio signal processing for clear communication even in noisy conditions.

Comfort is another strong point, thanks to its lightweight design and soft fit leather, ensuring extended wear without discomfort. With up to 30 hours of battery life and a quick charge feature, it guarantees long-lasting performance and minimal downtime. The Bluetooth connectivity is reliable and supports a range of 100 meters, offering flexibility in movement.

However, while the sound quality is impressive for music, the over-ear design may not appeal to everyone due to its bulkier nature. Additionally, the lack of water resistance makes it less suitable for use in environments prone to moisture. Despite these minor drawbacks, the Sony WH-1000XM5 is a robust and versatile headset, ideal for call centers and professionals seeking high-quality audio and communication tools.